Privacy Policy for Myrtle Grove Chiropractic

Last Updated: July 2026

Myrtle Grove Chiropractic (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, schedule an appointment, or interact with our communication systems. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly: We may collect your name, phone number, email address, date of birth, and messages or inquiries submitted through appointment booking forms, contact forms, or website widgets.

Automatically Collected Information: We may automatically collect your IP address, browser type, device type, website usage data, and cookie tracking information. Cookies can be disabled in your browser settings.

2. How We Use Your Information

We use your information to provide and improve our chiropractic and wellness services, respond to inquiries, manage and schedule appointments, send follow-up SMS and emails, and personalize clinic marketing. We do not sell personal information under any circumstances.

3. SMS & Mobile Communication Consent (Required Disclosures)

By providing your phone number, you consent to receive communications from Myrtle Grove Chiropractic regarding your inquiries, appointments, and care.

Marketing & Non-Marketing Usage: Messages may include transactional, non-marketing notices (such as appointment reminders, scheduling updates, or clinical estimates) as well as promotional marketing messages (such as wellness tips, clinic announcements, or special offers) depending on your selection upon opt-in.

Rates & Frequency: Message frequency varies based on your interactions and appointment schedule. Message and data rates may apply.

Opt-Out Copy: You may opt out of receiving text messages at any time by replying 'STOP' to any message you receive from us. You may also reply HELP for assistance. Opting out of transactional messages may affect your ability to receive automated appointment updates.

4. Mandatory SMS Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We may share your information with trusted service providers (such as HIPAA-compliant EHR/CRM systems, scheduling software, and automated SMS/email delivery systems) acting as subcontractors to support our regular business operations. We do not sell, rent, or share your mobile data or personal information with third parties or affiliates for their own marketing purposes.

6. Data Security

We use reasonable industry-standard physical, technical, and administrative security measures to protect your information. However, no online storage or transmission method is 100% secure.

7. Your Privacy Rights & Data Retention

You may request to access, update, correct, delete, or withdraw consent regarding your personal information. We retain personal data only as long as needed to provide services, maintain clinical records, or meet legal and medical compliance obligations.

To make a request, contact us at the email listed below.

8. Children’s Privacy

Our website is not intended for unsupervised individuals under 13. We do not knowingly collect data directly from children without parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy over time. Changes will be indicated with an updated “Last Updated” date.

10. Contact Us

Myrtle Grove Chiropractic

5552 Carolina Beach Rd Ste F, Wilmington, NC 28412

Email: [email protected]

Phone: 910-395-5664